PetSmart Voluntarily Recalls Dentley’s Beef Hooves
*FOR IMMEDIATE RELEASE *– Phoenix, AZ, Nov 4, 2009 – PetSmart (NASDAQ:
PETM) is voluntarily recalling two Dentley’s Beef Hoof products for potential salmonella contamination. The products were manufactured by Pet Carousel, Inc. in Sanger, Calif.
The recalled products include only the following types of Dentley’s Beef
Hooves purchased between Oct. 2, 2009 and Nov. 3, 2009:
Dentley’s Bulk Cattle Hoof UPC# 73725703323
Dentley’s 10 Pack Beef Hooves UPC# 73725736055
No other products are included in this recall.
The affected products were shipped from the Pet Carousel plant to three
PetSmart distribution centers in Ottawa, Ill.; Groveport, Ohio and
Newnan, Ga.; and then shipped directly to certain PetSmart stores.
Although the affected product was not shipped to every store, as a
precautionary measure PetSmart immediately recalled the product from all
of its US stores and instituted a register block to prevent any product
from being inadvertently scanned and sold. In addition, PetSmart
removed the product from the PetSmart.com Web site and notified PetPerks
customers with valid e-mail addresses in the PetSmart database who
purchased the affected products.
Salmonellosis is an infection with bacteria called /salmonella/. Most
persons infected with /salmonella /develop diarrhea, fever, and
abdominal cramps 12 to 72 hours after infection. The illness usually
lasts four to seven days, and most persons recover without treatment.
However, in some individuals, the diarrhea may be so severe that the
patient needs to be hospitalized. In these patients, the /salmonella
/infection may spread from the intestines to the blood stream, and then
to other body sites and can cause death unless the person is treated
promptly with antibiotics. The elderly, infants, and those with impaired
immune systems are more likely to have a severe illness.
Many dogs do not show clinical signs of salmonella. However, when they
do, they often have diarrhea or other signs of systemic infections.
Customers who purchased the recalled products should discontinue use
immediately and return the product to any PetSmart store for a complete
refund or exchange. Customers who have concerns about their health or
their pet’s health should consult a medical professional. For
additional information about the recall, customers can visit
www.petsmartfacts.com <http://www.petsmartfacts.com/>, www.petsmart.com
; www.fda.govor contact PetSmart Customer Service at 1-888-839-9638.
PetSmart, Inc. is the largest specialty pet retailer of services and
solutions for the lifetime needs of pets. The company operates more than
1,145 pet stores in the United States and Canada, 156 in-store PetSmart
PetsHotel(R) cat and dog boarding facilities, and is a leading online
provider of pet supplies and pet care information (www.petsmart.com).
PetSmart provides a broad range of competitively priced pet food and pet
products; and offers complete pet training, pet grooming, pet boarding,
Doggie Day Camp(SM) pet day care services and pet adoption services.
Since 1994, PetSmart Charities, Inc., an independent 501(c)(3)
non-profit animal welfare organization, has funded more than $87 million
in grants and programs benefiting animal welfare organizations and,
through its in-store pet adoption programs, has helped save the lives of
more than 3.7 million pets.
FOR MORE INFORMATION:
1-888-839-9638
NEWS MEDIA CONTACT:
Jessica White
PetSmart Media Line (623) 587-2177
mediarelations@ssg.petsmart.com
SOURCE: PetSmart, Inc.